Front Desk | TakeFlight

Still Managing Incoming Leads the Hard Way?

Slow Responses Cost You Business

Potential clients expect quick replies. Studies show that businesses that respond within five minutes are 21x more likely to convert leads—but manual follow-ups aren’t scalable.

Hiring Support Staff Is Expensive & Inefficient

Having a 24/7 team to manage enquiries is costly, and even then, humans can’t always keep up. Missed messages mean lost deals and frustrated clients.

Leads Slip Through the Cracks

Without a structured follow-up system, some leads never get a response. They move on to competitors who reply faster and more consistently.

Omni-Channel Sales Assistant. Always On, Always Converting.

Our Front Desk Automation engages leads instantly, ensuring you never miss an opportunity. Whether it’s answering questions, booking appointments, or qualifying prospects, it works around the clock to keep your pipeline moving.

global digital sales assistant powered by AI

Stay Open Out of Hours & Weekends

Your leads get an immediate, professional response whenever your potential customers submit an enquiry, whether during work hours, on weekends, or out of hours.

Qualification & Appointment Booking

No more unqualified enquiries Front Desk is trained on your business to ask the right questions, qualify leads, and schedule appointments straight into your calendar.

Seamless Integration with Your Tech Stack

Front Desk connects with your CRM, social media profiles, booking system, and communication tools, ensuring a smooth, hands-off process.

How it works

Automate your Front Desk Operations in Three Steps.

Book a Demo

See Front Desk in action and how it could fit your business. We’ll walk you through a live demonstration, so you can experience its impact firsthand.

Deploy Front Desk

We customise Front Desk to match your lead qualification process and integrate it with your existing systems for seamless operation.

Save Time Qualifying

With instant responses and lead filtering, you’ll spend less time chasing enquiries and more time closing deals.

Frequently asked questions.

How does Front Desk qualify leads?

Our Front Desk automation is powered by AI and trained on your business. It asks pre-set qualifying questions based on your criteria—filtering out time-wasters and ensuring only the right prospects book a call. It can assess budget, urgency, location, or any other key factors you define to ensure your team speaks only to serious leads.

Can it work with my CRM and booking system?

Yes! Front Desk seamlessly integrates with your CRM, calendar, and communication tools. It syncs appointment bookings, logs conversations, and updates lead records—eliminating manual data entry and ensuring your team always has the most up-to-date information. If you’re using a specific system, we’ll handle the setup and integration during onboarding.

What if a lead has a question the automation can’t answer?

Front Desk is built to handle most common inquiries, but if a lead asks something outside its scope, it can:

- Escalate the query to your team via email, SMS, or CRM notifications.

- Provide a call-back option to schedule a follow-up at a convenient time.

- Direct the prospect to helpful resources like your website or FAQs.

We can also continuously train the AI based on past conversations to improve its responses over time.

Do I need to install anything?

No. We handle all the technical setup for you. Although there are some integrations required, we’ll coordinate with you or your IT team to connect SAS with your CRM or request a CSV file of your leads to run SAS effectively. We’ll guide you through the onboarding process and provide all the details you need.

Does it work on all communication channels?

Yes! Once live, Front Desk will be available to respond across web chat, SMS, WhatsApp, Facebook Messenger, and Instagram DMs, ensuring no inquiry goes unanswered, no matter how your leads reach out. We can customise which channels you want it to engage with based on your business needs.

How much does Front Desk cost?

Pricing depends on factors like lead volume, usage, and automation complexity. Book a demo, and we’ll discuss the best pricing structure for your business.

What if I already have a receptionist or support team?

Great! Front Desk doesn’t replace your team, it enhances it. Instead of spending time on repetitive inquiries and low-value leads, your team can focus on warm prospects and closing deals. It ensures no enquiry gets missed and operates 24/7, giving your business an advantage without adding to payroll costs.

Do you work with businesses internationally?

Yes! Our automations work for businesses worldwide, but we currently support English-speaking markets. If your business operates across multiple regions, we can configure Front Desk to accommodate different time zones, currencies, and localised responses to ensure a seamless experience for your leads.

Respond, Qualify, and Book Appointments on Autopilot.